Since 1988, NSG has provided Facility Services for clients in Greater Cincinnati, from small businesses to Fortune 25 companies. Our primary focus is to deliver best in class commercial janitorial services and unarmed guard services.
Throughout its history, NSG has been recognized for its professionalism, quality of services, attention to detail. NSG is also known for its ability to tailor specific programs to fit the needs of it's customers.
As a leader in its field, NSG continues to provide superior facility management services to companies who demand quality. These services will protect their business and enhance the value of their building.
Your Facility, Our Priority.
With NSG, your facility's safety, cleanliness, and operational efficiency are always our top priorities, giving you the freedom to focus on your business.
Our Mission
We take care of your facility, so you can take care of your business.
Our Core Purpose
NSG Is Committed To Delivering 'Peace Of Mind' Through A Clean And Safe Work Environment.
Our Core Values
At NSG Inc., we embody our core values in everything we do, striving to exceed expectations and uphold the highest standards of professionalism. They form the foundation of NSG's approach to service delivery, ensuring that every interaction reflects our unwavering dedication to our clients and their needs.
If You Call, We Will Answer
At NSG Inc., we personally respond because you matter.
Whatever It Takes
At NSG Inc., we recognize that challenges materialize all the time and we are ready to tackle them head-on.
We Are Family
At NSG Inc., we embrace a respectful and welcoming work environment by treating others as we would like to be treated.
Every Detail Matters
At NSG Inc., we understand that fine points make or break the whole experience.
Don't Wait for "IT" to Happen
At NSG Inc., we are always thinking about what tomorrow might bring and how to get in front of potential circumstances.
We Take Pride in Our People
At NSG, we're known for the quality of our people. As a facility management company, our clients trust us with their most valuable assets which are their facility and the safety of their employees. We take this responsibility seriously. Our senior leadership personally selects every NSG employee. We invest in training our people and investing them with NSG's signature "fanatical focus" on personal attention.
It's true that every client has unrivaled access to our leadership, our managers and our team. We believe that this personal attention is a key benefit of working with NSG, and is totally unique to our industry. This is another unique strength of NSG that helps us take care of your facility, so you can take care of your business.
Our Leadership Team
Our NSG leadership team is known for professionalism, quality of services and attention to detail. We are also known for our ability to tailor specific programs to fit the needs of our customers. Every day, we provide our valued clients with exceptional janitorial services and security services.
This team is local to Cincinnati/NKY and is known for creating long-term, successful relationships. Our clients range from small-businesses to Fortune 25 companies. Our leadership team has decades of experience and pride themselves on working with NSG long term to deliver quality relationships with our clients. Many of them have worked their way up through the company, learning the ins/outs of the business and the clients. Our team learns first hand how to manage teams and develop solutions that are specific to each customer's needs.
Erik Kruze
President
As the hands-on owner of NSG, Erik Kruze oversees the long-term vision of the company and is actively involved in contract negotiation, quality control and customer service. Erik is the second-generation leader since 2017 and has held many roles at NSG in his 25+ years of service.
Mike Pedersen
Vice President
Mike Pedersen has oversight of the retention and growth strategy for NSG. Mike assesses and helps build KPIs, processes and procedures that drive customer and employee satisfaction and retention. He is Six Sigma, Green Belt Certified with over 25 years of operations management experience.
Billie Hooper
Senior Kroger Building Manager
Bio Coming Soon
Karen Jolley
Human Resource Director
Bio Coming Soon
Mike Sweet
Janitorial General Manager
Mike oversees the day-to-day operations of the janitorial management team including scheduling, discipline and customer satisfaction. He has 14 years of experience in floor care and 8 years of janitorial management experience. He is a trusted and collaborative leader for employees and customers alike.
Lexi Taylor
Security General Manager
Lexi oversees the day-to-day operations of the security team including scheduling, coaching and account performance. Her previous experience includes developing and analyzing KPIs to drive overall capability. She is focused on meeting and exceeding customer satisfaction through a consultative approach.
Jerell Gonzalez
Controller
Jerell has been a key part of the NSG team for almost a decade, overseeing payroll, payables, and accounting with precision and expertise. As our go-to account contact for billing, he ensures everything runs smoothly behind the scenes. His dedication and experience help keep our operations on track and our clients happy.
Jalen Hayden
Payroll Specialist/ Staff Accountant
Jalen is responsible for auditing and verifying timekeeping records to ensure proper and accurate processing of payroll for employees within the company. He ensures our job sites stay under or within our budgeted rates.
Chad Jarvis
Project Manager
Bio Coming Soon
Julie Vanstrien
Building Services Administrator
Whether it's processing badge requests, assisting with parking solutions, or dispatching service requests, Julie keeps things running smoothly. Clients consistently praise her excellent customer service, and we are glad to have her on board.
Cheyenne Kirlik
IT Coordinator
Cheyenne's mission is to automate and digitize everything possible, helping us stay ahead of the curve technologically and streamline processes for ultimate efficiency. Thanks to her efforts, we're achieving better tracking, smoother operations, and a top-notch experience for our team and clients alike.
Sean Mackey
Recruiting Manager
With 22 years of experience at NSG, Sean is a true cornerstone of our team. He leads our recruitment efforts, oversees the entire hiring and onboarding process, and ensures we're bringing the best talent on board.
Adam Ruby
Recruiter Coordinator
Adam is responsible for recruiting and HR administrative tasks. He finds and selects candidates for open positions within the company while also performing HR tasks such as employment verifications, FMLA/ADA paperwork, and new hire termination reports.
Noelle Brown
Digital Marketing Specialist
Noelle drives search visibility and website performance for NSG. She holds a BBA in Marketing from UC's Lindner College of Business and specializes in SEO, WordPress management, and content strategy. She creates optimized blogs and service pages that rank on Google, attract clients, and support business growth.
Experience the NSG Difference
Contact NSG today to learn how your business will benefit from our Facility Management Services, now and in the future.
