When budgets get tight, it’s tempting to see services like janitorial or security as line items to trim. But in reality? These are the services that protect your people, your brand, and your bottom line. And time and time again, we’ve seen how cutting corners can come back to cost businesses far more than they ever saved.
From preventable theft to missed safety issues, here are just a few examples of how underinvesting in facility care can cause real – and often avoidable – damage.
A Life-Saving Reminder: What “Just Doing the Job” Can Really Mean
At one of the facilities NSG helps protect, our security guard was performing a routine patrol when they noticed something small – but critical: an emergency AED device showing a red warning light. It wasn’t part of their core duties to check medical devices, but it was on the route, and our team was trained to flag anything that looked off. The guard reported the issue, and the facility replaced the battery.
Just a short time later, someone at that very location experienced a heart attack – and the AED was used to help save their life.
It wasn’t luck. It was attention to detail, consistent coverage, and a team that takes ownership of the spaces they protect.
Cleaning: Not Just About Appearances
We’ve also seen businesses try to cut costs by reducing cleaning frequency or hiring the cheapest provider available. The results?
- Staff sickness due to poor sanitation in high-touch areas
- Customer complaints tied to cleanliness and restroom conditions
- Negative online reviews that impact brand trust and retention
- And in some cases, OSHA violations for failing to meet basic standards
Janitorial teams don’t just keep things tidy – they help ensure your business is compliant, hygienic, and welcoming to both employees and guests.
